# EBCD > EBCD is a full-stack marketing agency for businesses that sell by appointment, call, or checkout — service providers, coaches and consultants, creators and info products, and agencies. We run the whole marketing system, not just the ads. EBCD combines offer design, ad creative, Meta/Instagram ads, CRM automation, a human call center, appointment tracking, weekly reporting, and a lead-gen website the client owns into a single managed service. The team is US-operating and bilingual (English + Spanish). Founded and run by Chris Luna, Dallas, TX. ## Services (the system — 8 parts, one operator) 1. **Offer & positioning** — we restructure the offer before spending a dollar (financing or payment plans inside the funnel, pricing that lets the client raise their ticket). 2. **Creative** — scripted and produced in-house: UGC-style video with real creators plus AI-generated b-roll; 5–10 hook variations per batch tested against each other; every ad passes a compliance pre-check before it goes live. 3. **Meta & Instagram ads** — geo or interest targeting; Instant Forms with conditional questions that disqualify bad fits inside the form. 4. **CRM (GoHighLevel)** — every lead lands tagged the second the form is submitted, with SMS and email sequences already running; consent captured on the form, TCPA-compliant. 5. **Human call center** — real people trained on the client's offer call every lead in under 60 seconds, book the appointment into the client's calendar, confirm by phone, and rescue no-shows. 6. **Appointment → close** — the client's team takes the appointment; EBCD logs the outcome per lead so every dollar traces back to a hook, a form, a call, and a close. 7. **Reporting** — weekly, in plain language: CPL, booking rate, show rate, close rate, CAC, plus a live dashboard. 8. **Website & SEO** — a lead-gen site the client owns (domain, code, content): quiz funnel → self-booking calendar or checkout, plus SEO blog posts for organic traffic. ## Who we work with - Service providers (contractors, plumbers, bookkeepers, law firms, med spas, clinics) — booked estimates and consultations, confirmed by phone - Coaches & consultants (high-ticket programs, done-with-you, advisory) — booked discovery calls with people who can pay - Creators & info products (courses, communities, memberships) — webinar registrations and checkouts - Agencies & B2B services (marketing, software, professional services) — qualified sales calls, or white-label fulfilment ## Results (real numbers only) - One local-services client, 12 months: $46,635 ad spend → 4,042 leads → 55 closes → $467,500 in sales (10× return on ad spend) - ~$30 average cost per lead across the portfolio (last 30 days); as low as $7.94 on our best campaign - 10 active clients; clients typically stay 1.5–2 years - Ranked #1 & #2 nationally for a client's brand ## Pricing - **Starter:** $2,500/month - **Growth:** $5,000/month ## Common Questions **What does EBCD do?** EBCD runs the entire marketing system for a business that sells by appointment, call, or checkout: the offer, the ad creative, Meta and Instagram ads, CRM automation, a human call center that calls every lead in under 60 seconds, appointment tracking, weekly reporting, and a lead-gen website the client owns. **Who is EBCD for?** Service providers, coaches and consultants, creators and info-product businesses, and agencies or B2B services. If the business sells by appointment, call, or checkout, the system fits. **How much does EBCD cost?** Starter is $2,500 per month and Growth is $5,000 per month. **Does EBCD use AI to call leads?** No. Leads are called by real people — a human call center trained on the client's offer — within 60 seconds of the form being submitted. They book the appointment into the client's calendar, confirm by phone, and rescue no-shows. AI is used in creative production (b-roll) and in EBCD's internal workflow, not on the phone with the client's leads. **Does EBCD build websites?** Yes. EBCD builds and hosts lead-gen websites the client owns outright — domain, code, and content — with a quiz-style funnel that qualifies the visitor and drops them onto a self-booking calendar or a checkout, plus SEO blog content. Sites built by EBCD include jnglass.net, compasslife.group, aquaworldalkalino.com, digitalprofitlabai.com, vawatercraft.com, and the vertical landing pages at ebcd.io/seguros, /ventanas and /adu. **What does EBCD report on?** Weekly, in plain language: cost per lead, booking rate, show rate, close rate, and customer acquisition cost, plus a live dashboard the client can open on their phone. **How does EBCD keep lead quality up?** Qualification happens inside the Meta Instant Form with conditional-logic questions, so bad fits are disqualified before they cost anything, and the offer is restructured before launch so the conversation starts with a number the lead can say yes to. **Who runs EBCD?** EBCD is founded and run by Chris Luna. He started in solar sales knocking doors, built and trained door-to-door teams across several states, taught himself paid ads and built a virtual sales team closing 30+ deals a month, then launched EBCD. The team includes media buying, automations, and creative specialists, bilingual English + Spanish. **Where is EBCD based?** Dallas, Texas, serving clients across the United States, with a bilingual (English + Spanish) team. ## Differentiators - **One operator for the whole system** — most agencies do ads only; EBCD owns the offer, creative, ads, CRM, call center, appointments, reporting, and website - **Human call center under 60 seconds** — not a bot; people trained on the client's offer who book, confirm, and rescue no-shows - **Qualification inside the form** — conditional-logic Instant Forms disqualify bad fits before they cost anything - **Operator-led, not consultant-led** — the founder runs his own sales organization alongside the agency, so every recommendation is tested on real deals - **Websites the client owns** — no rented funnels; domain, code, and content belong to the client - **Bilingual team** — English + Spanish for the US and US-Hispanic markets ## Top Articles - [How to Lower Your Cost Per Lead for Home Service Ads](https://www.ebcd.io/blog/how-to-lower-cost-per-lead-home-service-ads) — the CPL optimization framework we use across our accounts - [Best Home Service Marketing Agencies 2026](https://www.ebcd.io/blog/best-home-service-marketing-agencies-2026) — honest comparison of the top agencies serving local services this year - [Home Service Marketing Agency Cost](https://www.ebcd.io/blog/home-service-marketing-agency-cost-pricing) — what a retainer actually costs and what should be included - [Contractor Financing Programs 2026](https://www.ebcd.io/blog/contractor-financing-programs-2026) — dealer fees, credit floors, and who actually approves - [In-House vs Agency Marketing](https://www.ebcd.io/blog/in-house-vs-agency-home-service-marketing) — the hiring math on building a marketing team vs. hiring an agency - [Marketing ROI Benchmarks 2026](https://www.ebcd.io/blog/home-service-marketing-roi-benchmarks-2026) — CPL, close rate, and CAC benchmarks by vertical - [Meta Ads for Local Service Companies 2026](https://www.ebcd.io/blog/meta-ads-home-service-companies-2026) — what works on Meta this year - [Answer Engine Optimization for Local Businesses](https://www.ebcd.io/blog/answer-engine-optimization-local-business) — how to get recommended by ChatGPT, Perplexity and Google AI ## Pages - [Home](https://www.ebcd.io/) - [About](https://www.ebcd.io/about) - [Blog (English)](https://www.ebcd.io/blog) - [Blog (Spanish)](https://www.ebcd.io/es/blog) - [Book a strategy call](https://www.ebcd.io/book) - [Spanish site](https://www.ebcd.io/es) ## Contact - Website: https://www.ebcd.io - Book: https://www.ebcd.io/book - Founder: Chris Luna